糖心Vlog

Student ID Cards

Learn all about Student ID cards, from submitting a photo to what to do if it is lost or you have forgotten your PIN.

Your Student ID card is essential for campus access, identification, and after-hours entry. This guide explains how to apply for your card, upload a photo, collect it, reset your PIN, and what to do if your card is lost, damaged, faulty, or expired.

Need help?

The Te Manawa Student Centre team can assist with ID cards, contact detail updates, and general enquiries:

  • Submit an enquiry via
  • Phone 0800 WAIKATO (0800 924 528)
  • From outside New Zealand: +64 7 856 2889

Please have your Student ID number ready when contacting the team.

Applying for your Student ID card

Once your enrolment is complete, you can apply for your Student ID card through .

How to apply

  1. Log in to
  2. From the home page, select the Request a student ID card tile
  3. Upload a compliant photo
  4. Choose how you would like to receive your card:
    • Postal delivery, or
    • Campus collection

Before submitting your request, ensure your contact and postal details are up to date in .

Updating your details

  • Select your name in the top-right corner of
  • Choose Edit Details
  • Note: Some changes may require a formal request for approval

Photograph requirements

Your Student ID card requires a clear, high-quality photograph. A selfie is acceptable if it meets the following requirements:

  • Photo of you only
  • Plain or neutral background (no patterns or scenery)
  • Face centred and visible from the shoulders up
  • Full-face view (no hats, hoods, sunglasses, or face coverings)
  • File format: JPG or PNG

Photos that do not meet these requirements may delay the production of your ID card.

Collecting your Student ID card

If you selected campus collection, you can collect your card from the following locations:

Hamilton

  • Student Centre (Te Manawa)
  • Monday鈥揊riday, 8:30am鈥�5:00pm

Tauranga

  • Information Desk, The Hub
  • Monday鈥揊riday, 8:00am鈥�4:30pm


If you selected postal delivery, your card will be sent to the address listed in MyWaikato.

Forgotten PIN

Your 4-digit PIN is required for after-hours access.

If you have forgotten your PIN, you can request it to be resent to your University of Waikato email by:

  • Calling the Service Desk on (07) 838 4008, or
  • Logging a Service Request with .

After-hours labs and building access

All Student ID Cards automatically allow access to

Waikato Management School students also have access to the MSB Level 0 Lab. 

How to access a building or lab

  1. Hold your card up to the reader
  2. Enter your 4-digit PIN
  3. Press the green tick

Additional access

If you require access to other labs or buildings, contact your Department or Faculty Administrator, who will request approved access on your behalf via Kuhukuhu.

Access issues

For card access problems:

Log a request with UniSafe via and include photos of the front and back of your ID card

Or, Monday鈥揊riday, 8:30am鈥�3:30pm:

  • Phone: (07) 838 4444
  • Visit:
    • Hamilton: SUB 0 (Basement), near the Village Green
    • Tauranga: TCBD1.22, Level 1, CBD Building

Faulty, damaged, lost, or expired ID Cards

Student ID cards are issued by:

  • Te Manawa Student Centre (Hamilton 鈥� Level 2)
  • The Hub (Tauranga 鈥� Level 1)

Replacement fees

  • Faulty or expired card: No charge
  • Lost or damaged card: $20 replacement fee

Requesting a replacement

You can request a replacement Student ID card by:

Please include your Student ID number in all requests.

If you are unable to come to campus

You may pay the replacement fee online via Direct Credit / Internet Banking. Once payment has been made, email idcards@www.halfwinter.com with:

  • A screenshot or copy of your proof of payment
  • Your Student ID number
  • A new photo (if you wish to update it), or confirmation that you are happy to reuse your existing photo

Providing all required information will help ensure your replacement card is processed as quickly as possible.